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FAQ
What is beef tallow?
Beef tallow is a nutrient-rich fat rendered from grass-fed, grass-finished cattle. At Cowguys, we use tallow sourced directly from our Texas-raised cattle, ensuring it's 100% natural, pure, and packed with vitamins A, D, E, and K. Our tallow is known for its exceptional moisturizing and skin-healing properties.
Why is Beef tallow so good for my skin?
Beef tallow closely mimics the natural oils produced by human skin, making it an incredibly effective moisturizer. It's rich in essential fatty acids like stearic acid, palmitic acid, and oleic acid, which help repair and protect the skin's barrier. Its natural vitamins promote cell regeneration, hydration, and elasticity, reducing the appearance of fine lines and wrinkles. Plus, it has anti-inflammatory properties that can help soothe irritated skin.
How do I get free COWGUYS?
If you're an influencer or content creator interested in collaborating with us, we'd love to hear from you! Email us at collab@cowguys.shop or login here to discuss partnership opportunities and how you can receive free COWGUYS to share with your audience.
What is 100% Grass-fed?
"100% Grass-fed" means our cattle eat only natural grasses for their entire lives, without grains or artificial feeds. This natural diet ensures that our tallow and beef are rich in beneficial nutrients, free from antibiotics, hormones, or synthetic additives, reflecting the highest standards of ethical and sustainable farming.
Why does the unscented COWGUYS smell like beef?
The unscented COWGUYS may have a mild, natural scent because it is made from 100% pure beef tallow. We don't use any fragrances or additives, allowing the natural characteristics of the tallow to come through. This ensures you receive a completely pure and natural product.
What are the ingredients in COWGUYS
COWGUYS is crafted with a blend of 100% pure, grass-fed, grass-finished beef tallow, olive oil, and honey to enhance the moisturizing and nourishing properties of the balm. We also add carefully selected essential oils to provide a variety of natural scents.
If you have allergies to any essential oils, we recommend choosing our unscented version, which contains the same high-quality ingredients—beef tallow, olive oil, and honey—without any added essential oils.
Why does COWGUYS vary in color and smell?
COWGUYS is all-natural, and because of this, they may vary slightly in color and smell. Variations can occur due to changes in the cattle's diet at certain times due the natural grasses. These differences are normal and reflect the purity and authenticity of our tallow.
What is the Shelf-Life of my COWGUYS?
Our tallow products have a shelf life of up to 12 months when stored in a cool, dry place away from direct sunlight. To extend the shelf life, you can refrigerate or freeze your COWGUYS.
Can I return a COWGUYS?
Send us an email at help@cowguys.shop, and our team will be happy to assist you with your return or any questions you may have. If for any reason our product doesn’t meet your expectations, we’ll make it right—because your skin deserves it.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and delivered within 3-7 business days. You will receive a tracking number once your order has been shipped.
My package says delivered, but I don't have it?
If your package is marked as delivered but hasn't arrived, please wait 3 to 4 days and check with your local postal service first, as they sometimes mark packages as delivered before they actually reach your doorstep. If your package still hasn't turned up, don’t worry—just email us at help@cowguys.shop, and we'll work with you to resolve the issue.
What should I do if I receive a wrong/ruined item or one is missing from my order?
Our team is dedicated to making it right and will promptly send the correct product or provide a suitable resolution to ensure your complete satisfaction. If you receive the wrong item, a damaged product, or notice something is missing from your order, please reach out to us at help@cowguys.shop.
How do I cancel or manage my subscriptions?
To cancel or manage your subscriptions, log in to your account here. From there, you can modify your subscription preferences, pause deliveries, or cancel your subscription at any time. If you need assistance, feel free to contact our customer support team.